NPR Shop Official Store - Frequently Asked Questions
Everything you need to know about our premium fashion collections, shipping policies, and more.
How do I determine the correct size for my clothing?
We provide a detailed size chart on every product page. Since our collections range from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our Returns Portal and provide your order number and email address.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What payment methods do you accept?
NPR Shop Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are the colors of the products accurate to what I see on screen?
We strive to display our garment colors as accurately as possible. However, due to variations in monitor settings and studio lighting, the actual color may vary slightly from what appears on your screen.
How should I care for my NPR Shop garments?
To maintain the quality of your items, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying helps preserve fabric integrity and prevents shrinkage.